Our state-of-the art facilities offer local employees a great and safe working environment, opportunities for professional development, competitive salaries, and rewarding benefits. This was a substantial increase compared to €17.2 million/month in 2019, due to the rise in the number of our employees and the impact of the “Thank you” bonuses granted in 2020. In 2020, Amazon paid an average of €24.5 million a month in wages and salaries to our Italian employees. According to a recent study* by The European House – Ambrosetti, Amazon is the private company that has created more jobs than any other company in Italy over the last 10 years. That´s more than 20 permanent jobs a week created in Italy by Amazon over the last 11 years. The total workforce in Italy is now more than 12,500. Their success is our success and we will continue investing in the logistics, tools, services and programs to help the recovery of our economy through their digital transformation.Īmazon has become a major engine for quality job creation in ItalyĪmazon’s local Italian-based workforce has grown rapidly to reach more than 9,500 people at the end of 2020, we have created 3,000 new permanent roles in 2021, and we are on track to hire 500 additional roles by the end of the year. Many of those products do not actually come from Amazon, they come from the more than 18,000 Italian SMEs selling on Amazon. Our investments are aimed at building the necessary digital and physical infrastructure to deliver products and services to millions of Italian customers. Millions of customers trust AWS to power their infrastructure, become more sustainable and agile, lower costs, and support them in their digital transformation. To support the digital transformation and recovery of the Italian economy, in 2020 Amazon Web Services opened the AWS Europe (Milan) Region, enabling Italian small and medium-sized enterprises (SMEs), start-ups, large enterprises or government agencies, to run their businesses, store data in Italy, and serve end users with even lower latency. This is bringing us closer to our customers and creates jobs, often in areas that have historically suffered from high unemployment rates.Īmazon is also expanding its corporate offices in Milan, its customer services in Cagliari, and its development center in Turin, where our linguists and machine learning experts help Alexa to improve Italian language understanding. Our logistics footprint expanded in 2021 when we opened two new fulfilment centers in Novara and Cividate al Piano (Bergamo), a sortation center in Spilamberto (Modena), and many delivery stations across the country. In 2020 alone, the company opened two new fulfillment centers in Castelguglielmo/San Bellino (Rovigo) and Colleferro (Rome), as well as nine delivery stations across the country, including in the south of Italy, Sicily and Sardinia. In 2020 alone, we invested over €2.9 billion in the country as we try to get closer to our customers and improve our services at a time, due to the COVID-19 pandemic, many have come to rely on e-commerce and Amazon bringing the goods they need in a safe manner.Īmazon´s current network in Italy encompasses more than 50 different sites. This includes both capital expenditure (such as the infrastructure we build, our fulfillment centers, sortation centers, delivery stations, corporate offices, and data centers), and operating expenditures (such as the salaries we pay to our employees in Italy). Since 2010, Amazon has made direct investments in our Italian operations of more than €8.7 billion.
I’m particularly proud of how our growing team and our investment on behalf of customers and Italian small businesses contribute to Italy’s recovery, creating thousands of additional jobs through indirect effects and opening up new opportunities for colleagues, selling partners, service providers, and suppliers.” Mariangela Marseglia, VP Country Manager and Amazon.es “We’ve invested heavily in the Italian economy and in its people, more that €8.7 billion so far, and we are employing more than 12,500 talented individuals who receive competitive pay and comprehensive benefits from day one. We have become an integral part of the country´s business fabric and the communities where we work and live. In the decade Amazon has been operating in Italy – launched in November 2010 - we have achieved important milestones that go well beyond offering customers great convenience, fast shipping and wide selection. Through innovation, investments and job creation, Amazon is helping transform the economic potential of urban and rural communities. 2020 economic impact data confirms Amazon is a powerful engine of growth for the Italian economy.
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